DEPARTMENT OF INFORMATION TECHNOLOGY & COMMUNICATION
State Council for IT and e-Governance
The dynamic nature of IT requires periodic revisiting of the on-going policies and strategies. In particular, a need has been felt to dovetail the State e-Governance Model with the Digital India Program an initiative of the Government of India with a vision to transform India into a digitally empowered society and knowledge economy.
In today's age of Science, Technology and Innovation, effective use of ICT is imperative to meet the ever-growing expectations of citizens and businesses. From mere automation, e-Governance is continuously evolving to provide access, equity & empowerment to masses. The State Government has been using ICT as an effective tool towards Good Governance and Arunachal Pradesh is a frontline State in the Country for implementation of e-Governance projects.
e-Office is a step forward into an era of paperless administration, it is a Digital Workplace Solution that replaces the existing manual handling of files and documents with an efficient electronic system being implemented by Govt. of Arunachal Pradesh.
State Government has benefitted massively with the improved efficiency, cost savings, accountability & transparency, Accessibility, Environment sustainability and Faster decision making.
Work is no longer 10 AM to 5 PM, can work from anywhere, anytime 24*7.
e-Office Implementation Statistics of Arunachal Pradesh (Secretariat, Directorates and Districts) as on 05/04/2024
| Sl No. | Particular | Data |
|---|---|---|
| 1 | Total user account created | 12,978 |
| 2 | Total e-File created | 1,83,875 |
| 3 | Total e-File moved | 45,61,743 Times |
| 4 | Total e-Receipt (Dak) created | 9,06,801 |
| 5 | Total e-Receipt moved | 1,89,70,567 Times |
| 6 | Number of offices onboarded | 825 Offices |
| 7 | e-file usage ranking in NE State* | 1st |
| 8 | e-file usage ranking PAN India* | 11th |
The State Data Centre (SDC) will enable the State Departments to host their services and servers through the common infrastructure (like UPS power, cooling, rack space, network connectivity with security, storage, monitoring systems and Internet) aiming at ease of integration and efficient management. SDC acts as a central repository of the State's data and provides functionalities like
Secure Data Storage
Online Delivery of Services
Citizen Information / Services Portal
Department's Application Hosting
Common and shared infrastructure facilities
The Department of Information Technology and Communication, Government of Arunachal Pradesh has developed the online web based application for issue of Electronic Inner Line Permit (e-ILP) (for Temporary and Regular/Renewal) thereby superseding the current process of Manual issuance of Inner Line Permit (ILP) (for Temporary and Regular/Renewal). The new system has been launched for State wide roll out on 17th November 2022.
All the using eILP/ILP authorities (Political Department/ Resident Commissioners/ Deputy Resident Commissioners/ Deputy Commissioners/ District Tourism Officers (Tourism Department) may take note of the new system.
A Handhold Training session was organized for all issuing authorities on 18th May 2022 at Civil Secretariat, Block No 3., Floor No. 1, Room No 106.
The eProcurement System of Arunachal Pradesh enables the Tenderers to download the Tender Schedule free of cost and then submit the bids online through this portal.
Citizens primary interaction with the government is for obtaining various services. National Governance Plan (NeGP) was envisioned with the ultimate objective of bringing public services closer to homes of citizens as articulated in the Vision Statement of NeGP
"Make all Government services accessible to the common man in his locality, through common service delivery outlets, and ensure efficiency, transparency, and reliability of such services at affordable costs to realize the basic needs of the common man"
In an attempt to fulfill this vision, the Government of Arunachal Pradesh has implemented the ServicePlus platform of NIC to provide services to citizens.
ServicePlus is a single, unified, metadata-based portal to citizen and government alike where any service can be defined, accessed, delivered and monitored. ServicePlus facilitates any Central or State Government department or local governments (Panchayats, Municipalities etc.) to define all the metadata related to service like service definition, service coverage, target beneficiary, applicable submission modes, applicable service charges, creation of application forms and intermediate documents, application life cycle and output certificate.
